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wrong address still listed for my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hydrovac Excavating, Inc

2102 Rt 300

Wallkill NY 12589

845-742-1710

 

URL is Hydrovac Inc

 

Please help! My old business location and phone number comes up. I verified the company back in summer 2015 and it's still not resolved.

 

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Ryan K (Community Manager)
March 2016

Re: wrong address still listed for my business

Top Contributor
# 3
Top Contributor

Hi @Ira C

 

Adding to @Jordan Burleson  answer.

 

I see the page is verified :

 

https://plus.google.com/106202089233592539846/about

 

Do you have the login details for the account ?

 

If you do :

Then login to the account >> https://business.google.com/manage

 

Manage Location >> Edit >> Correct Address

 

Submit  ( you may need to re-verify)

 

If you have lost login:

Then you need to start the ownership request process.

 

Go to >> http://www.google.com/business/

The click >> Get onto Google ( Big Blue Top Right )

Enter the business name.>> Hydrovac Excavating Inc

Select the Business

It will then say :

Someone else has already verified this listing

This listing has already been verified by another user. If you want to add this listing to your account, you can make a request that will be sent to the current verified user.

Request admin rights


Request the admin right >> you will need to write a message to the current "owner" of the local page

You need to go through this process. ( wait 7 days )

Now you can contact Google Business Support to regain ownership :


https://support.google.com/business/contactflow




 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Re: wrong address still listed for my business

Rising Star
# 2
Rising Star

Hi Ira C,

 

Here are a few suggestions:

 

  1. Have you claimed the business through  Google MyBuisness? (This is a way you can make really quick and verified updates to your listing. Do you have access through a Gmail address to manage this listing?)
  2. You can go into Google Maps or Map Editor and suggest edits to both the phone number and address. Google will work to verify these changes, and notify your MyBusiness account a public person has done so for you to review (FYI, I suggested the changes myself and we will see if that helps)
  3. You said you verified back in 2015. Did you follow the steps in the link in Step #1 at that time?

 

Marked as Best Answer.
Solution
Accepted by Ryan K (Community Manager)
March 2016

Re: wrong address still listed for my business

Top Contributor
# 3
Top Contributor

Hi @Ira C

 

Adding to @Jordan Burleson  answer.

 

I see the page is verified :

 

https://plus.google.com/106202089233592539846/about

 

Do you have the login details for the account ?

 

If you do :

Then login to the account >> https://business.google.com/manage

 

Manage Location >> Edit >> Correct Address

 

Submit  ( you may need to re-verify)

 

If you have lost login:

Then you need to start the ownership request process.

 

Go to >> http://www.google.com/business/

The click >> Get onto Google ( Big Blue Top Right )

Enter the business name.>> Hydrovac Excavating Inc

Select the Business

It will then say :

Someone else has already verified this listing

This listing has already been verified by another user. If you want to add this listing to your account, you can make a request that will be sent to the current verified user.

Request admin rights


Request the admin right >> you will need to write a message to the current "owner" of the local page

You need to go through this process. ( wait 7 days )

Now you can contact Google Business Support to regain ownership :


https://support.google.com/business/contactflow




 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership