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why my google listing is suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

May I know why my google listing was suspended

 

Google verified it then suspended ?

 

Business name : Reliable Cleaners

Address : 54 Boulton house, Green Dragon lane TW8 0DB

Mob : 07555 666 518

 

Google url :https://business.google.com/b/106759032837813276735/dashboard/l/13476288815065885114?hl=en-GB

 

Please let me know as soon as possible  

1 Expert replyverified_user

why my google listing is suspended

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi there, 

 

in most of the cases - the listings get suspended, if there was a change which does not comply with the policy ( for example- change of business address ). If you haven´t made any edits that could be against the policy after your page was verified- i would suggest you to contact The Google My Business Customer support and request to reactivate your local page. 

 

Regards, 

 

Gabi

 

why my google listing is suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Dear Gabi 

 

Thank you for ur respond 

 

Is there any specific email address so I can contact them ?

 

Thanks

Azad

 

why my google listing is suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Azad, 

 

well, every country has it specific kind of support phone / email /chat / only product articles in Support. 

 

Go to the Google My Business Support, and try to follow these steps. 

1. https://support.google.com/business/answer/4569145?hl=en  - this is  the link to the article about Suspended business listings

2. You should see a highlighted part from this article: appeal to be reinstated - Click on it. 

3. After that- you will have to answer few questions: 

-are you the representative of the company or organization? should be  yes

-Did you read the Google+ Content and Conduct Policies ? should be yes

-Is your organization permanently located at the address stated on your page? should be yes

-Have you entered an accurate street address for your business?  should be yes

-Does your business operate in a service area ? depends on your business

-Do you conduct face-to-face business at your location? depends on your business

-Did you set your address settings correctly? should be yes

-Do you have multiple pages for the same location? should be no 

 

After - you will finish with these answers- the form to fill out will show up. 

Write as much information as possible and submit it at the end. This form will get to the team which is supporting businesses and google my business in your country. They should contact you within the next 24 hours. 

 

 

Hope this will help :)

 

Gabi. 

 

Re: why my google listing is suspended

Top Contributor
# 5
Top Contributor

Hi @reliable c

 

Fisrtly the verified page was called: End of Tenancy Cleaners ?

 

Secondly, it should have been marked as a Serviced area business "I serve customers at their location" because that is a residential address"

 

Correct the name

Select "I serve customers at their location"

 

The apply for re inclusion.

https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1



Tim Capper, Google My Business Top Contributor
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