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verified 6 weeks ago still not published

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to work out why my business is still not published when it's been at least 6 weeks since it was successfully verified.  

 

This page : this support page under Pending Review says to click a link if it hasn't been published in 2 weeks after verification to "contact us" but that leads this page , the my biz help centre and for the life of me I can't find a way to contact on any of those topics.

 

Any suggestions for what to do would be appreciated.

 

Required info :

I have requested my listing to be a "service area" as my biz is 100% online

 

1. Full business name Shelley Husband t/as Spincushions
2. Current business address  161 Blackers Road Narrawong Victoria Australia 
3. Current telephone number  0402 818 861
4. Google Maps URL  : google maps url
5. Website (if applicable)  https://spincushions.com/

 

Thank you.

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Shelley H
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verified 6 weeks ago still not published

Top Contributor
# 2
Top Contributor

I strongly recommend to remove the pending listing from your dahsbaodr as pure online businesses are not allowed.

Please refer to their guidelines:

https://support.google.com/business/answer/3038177?hl=en

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

verified 6 weeks ago still not published

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I don't see where it says that but I'll just delete it anyway. I was advised I was allowed to do this, in fact it was recommended.  Ah well.  They must've had their wires crossed I guess.

 

 

Thank you for replying :)

 

 

verified 6 weeks ago still not published

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I was using the Google My business site and subsequently it has been verified .  I decided to change my websitelink address name "at the@business.site"- and its been pending for many days . So I decided to use other names, its still pending.   Looks like there is a weakness in google support. it takes too long to get things done. Also when i used a facebook page address as a website, it did not allow me to proceed further. I am left hanging for too long everything is in limbo. there is no video support as well (in google my business) , by the time we waste our time in GOOGLE MY BUSINESS trying to post our problems in the right forum - I'm already trying out other advertiser support easily (such as BING ADS) up and running - customers already started calling me.  

Re: verified 6 weeks ago still not published

Top Contributor
# 5
Top Contributor

HI @Shelley H

 

I don't see where it says tha

 


 

They tell you this in here 

https://support.google.com/business/answer/3038177?hl=en

and under "eligible businessed"

 

quoting it now:

"In order to qualify for a Google My Business listing, a business must make in-person contact with customers during its stated hours."

 

@pva m

 

please doen't hijack unrelated threads

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need. 
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
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