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update contact information for my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have taken over a previously owned business, Oxbow Cafe, 199 US Hwy 30, Bliss, ID. We have changed the name to the Oxbow Diner, the phone number has changed to 208-352-1079 and we have a PO Box. How can I get this info updated? The post office won't deliver the verification card to the street address.

3 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Oxbow D
June 2016

Re: update contact information for my business

Top Contributor
# 2
Top Contributor
Hi

You will need to put the actual street address into the business page - not the PO box - and request the postcard, even if you don't get mail delivered there.

Then, wait for 2 weeks and when/if the postcard doesn't arrive contact GMB support by completing this form requesting a phone call to verify your business: https://support.google.com/business/contact/business_c2c_l?rd=3#

Priya Chandra, Google My Business Top Contributor
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View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Oxbow D
June 2016

Re: update contact information for my business

Top Contributor
# 2
Top Contributor
Hi

You will need to put the actual street address into the business page - not the PO box - and request the postcard, even if you don't get mail delivered there.

Then, wait for 2 weeks and when/if the postcard doesn't arrive contact GMB support by completing this form requesting a phone call to verify your business: https://support.google.com/business/contact/business_c2c_l?rd=3#

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: update contact information for my business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi
Am unable to update phone number on contact information for New Africa Hotel & Casino on google search. I have verified the business and done the editing but the contact info is not getting updated. I would like to include one more number +255 677 023 236. Currently, only +255 22 211 7050 is appearing.

Please assist.

Re: update contact information for my business

Top Contributor
# 4
Top Contributor

@lucas a

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

I'm happy to answer your question in a separate thread then.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: update contact information for my business

Community Manager
# 5
Community Manager
This older "Solved" thread has been closed to new replies. 
 
Should anyone have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.
 
This will improve the visibility of any new questions as well as help other forum members to understand your question fully, and answer it in a useful and effective way
 
To start a new thread, please go to the top level of the AdWords Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.
 
Thank you.