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# 1
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1 Expert replyverified_user

Re: Suspended business listing - please help

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# 2
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Hello @Jeff B

 

That is correct. The suspension is likely due to having a PO Box for the address, which is not allowed. If you operate from a home address you can use that for your listing instead.

 

What you can do:

1. Change the address on your listing from the PO Box to your home address.
2. Ensure your listing is set as a service-area business (I believe you already have it set this way).
3. File for reinstatement by filling out this form.



TomW, Google My Business Top Contributor
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Suspended business listing - please help

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Re: Suspended business listing - please help

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# 4
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@Jeff B 

 

Sure, no problem. Use this for the Google+ page url field on the form: https://plus.google.com/106122617552702962171

 

Hopefully you'll hear back with a few days once you submit the request but it can vary. Post back to let me know if haven't heard back after a week or so, or if they deny the reinstatement request.

 

Good luck!



TomW, Google My Business Top Contributor
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Suspended business listing - please help

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Re: Suspended business listing - please help

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# 6
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Hi @Jeff B

 

The waiting part is frustrating but I don't think there's anything you can do to speed up the process. I would guess they're backlogged and just haven't looked at your request yet.



TomW, Google My Business Top Contributor
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