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unable to remove photos

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The trash can appears for two of my photos but not the one I want to delete.  How do I remove this photo?

1 Expert replyverified_user

unable to remove photos

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Bruce, did you upload the photo or was it someone else.  You can only delete the photos you have contributed.  You cannot delete photos contributed by a third party.

Re: unable to remove photos

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I uploaded them.


*Best Regards,*
*Bruce E. Selby*
*Business Operations*
*Keystone Assembly Solutions, LLC*
o: 844-KAS-TOOLs (527-8665)
c: 717-688-8471
*www.keystoneassembly.com *

unable to remove photos

Explorer ✭ ✭ ✭
# 4
Explorer ✭ ✭ ✭

Bruce- Here are the instructions on how to remove photos from your business listing via Google My Business:

 

https://support.google.com/business/answer/6130714?hl=en

Re: unable to remove photos

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you for the reply. I followed the directions, but the trash can does
not appear in the upper right corner after I click on the picture. I tried
refreshing but to no avail. Are there any other options?


*Best Regards,*
*Bruce E. Selby*
*Business Operations*
*Keystone Assembly Solutions, LLC*
o: 844-KAS-TOOLs (527-8665)
c: 717-688-8471
*www.keystoneassembly.com *

unable to remove photos

Top Contributor
# 6
Top Contributor

Hi @Bruce S

 

provide me a link to your business in case it's not the one I'm  linking here

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: unable to remove photos

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
That is the correct link. I now have added a second photo of our doorway
which is better quality. I would like to delete the first picture of the
doorway but it looks like it came from a customer and I am not able to do
so. Do you have any solutions?

Thank you!


*Best Regards,*
*Bruce E. Selby*
*Business Operations*
*Keystone Assembly Solutions, LLC*
o: 844-KAS-TOOLs (527-8665)
c: 717-688-8471
*www.keystoneassembly.com *