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someone already create business with our name and address

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are a culutral institution and on google site we see information about us with some right information (as address, phone numbers, about text is from wikipedia, BUT there are also wrong information about opening hours of our institution. I have information that we didn't create business account till now, and when I tried to open it google redirect me that someone already opened business at this place. What can we do and how can we manage with the informations there. Maja

1 Expert replyverified_user

someone already create business with our name and address

Top Contributor
# 2
Top Contributor

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. GoogleMaps Link or GoogleSearch link

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

someone already create business with our name and address

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Dear Helmut, 

 

1. Galerija Meštrović

2. Šetalište Ivana Meštrovića 46, 21000 Split, Croatia

3. phone: 00385 21 340 800

4. https://www.google.hr/maps/place/Galerija+Meštrović/@43.5053149,16.4157833,16.4z/data=!4m5!3m4!1s0x1...

 

 

 

 

Re: someone already create business with our name and address

Top Contributor
# 4
Top Contributor

Thanks @Maja B

apparently the listing  you linked here is this one:

http://maps.google.hr/?cid=3723094238849750440&hl=hr

One could think there is an other one (it shows top left an other photo):

http://maps.google.com/?cid=3723094238849750440&hl=hr

But bothare identical as it is based on the same cid parameter.

 

The listing I linked with the cid parameter is a verified listing and it is managed by an account based on this email address: This listing has already been verified by ga…@gmail.com. 

It looks very much as an account of the galerery in question.

Remains for me the question is there any other listing showing the same galery?

 

I wasn't able to find it

Could you please enlighten me providing any other GMaps URL for a duplicate of yours?

 

https://goo.gl/maps/AMKpaGsUrp42 (seems to be the one you linked in yhour response)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

someone already create business with our name and address

Top Contributor
# 5
Top Contributor

@Maja B

 

this is for my only reference only http://search.google.com/local/writereview?placeid=ChIJd-ryCF5nNRMRqFXxA3wWqzM&hl=hr

 

and it proves a special problem depending on the language value (see the parameter &hl=....) the galerija shows up with pretty different naming despite of always the same place ID parameter

"ChIJd-ryCF5nNRMRqFXxA3wWqzM" it represents your businesss

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

someone already create business with our name and address

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Dear Helmut, 

yes the first one is our link and the information are quite true, but there is a wrong opening hour. First I write to google for changing it but i do not have any answer so I decided to find some other solutions. I work here as a marketing manager and no one in our institution hasn't idea who open the account. What can we do to take control with managing with information about our institution? What do you suggest?

 

With your second link listed is managed by a person who is in the concession in our museum.

 

Kind regards,

Maja

Thank you in advance

someone already create business with our name and address

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Any suggestion what to do to take manage of this?