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review posted on my business listing that belongs to another business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello...

 

 

So I noticed someone reviewed my site saying they had a negative experience and also noted another business name in the review. This is not our customer and clearly they have placed the review on the incorrect business. I have called on this 3 times now to have it removed and am getting no where..  there has to be a fix for this as it is effecting my business and this person clearly made in error.  please help...