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remove review and reviewer

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The below review was made on my property.  I don't know how to get this removed.  I can prove without any doubt whatsoever that this person NEVER stayed at the property.  I don't know what to do.

 

https://business.google.com/b/114327169629350391367/reviews/l/01784560657212312076/r/274759804594472...