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remove review and reviewer

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

https://business.google.com/b/106193788901184049425/reviews/l/17061847961937956137/r/109533209210700...

 

Upon investigation and review, I found this customer arrived and they wanted to wait to order, indicating they were waiting for someone to join. They ordered 11:00, 5 min after the check was opened,11:05 meal was being prepared, homemade food on the table at 11:25 they waited 20 min for food, they ate , one went to the bathroom and left at 11:45 were in the building 52 min. sitting and eating for 40 min.  homemade corned beef and hash is $11.95 not $13.00 and homemade biscuits and gravy is $7.50. 9"3/4' plates were full compactly covered with food when delivered.  Staff advised me the customer told them every thing was good. I did interact with this customer I asked how their breakfast was while they were eating, they did not indicate there was any issue when. 

We work very hard to make a living, and a good experience for all our customers. I responded to this review offering to apologetic and refund this customer  but no reply. But really! People like this need to eat at a fast food restaurant because they just cause harm and they don't appreciate our efforts. I tried to attach pics but your site apparently don't accept them. 

Re: remove review and reviewer

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭