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"optional" phone number

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

I'm adding my business to google. The issue is that it says giving an phone number is optional, yet I can't proceed if I do not fill in a number. I only have a private number which I do not want to use. 

 

Is there a way around this where I can continue without having a phone number showing. 

 

Thank you in advanced

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Gianluca v
August 2016

Re: "optional" phone number

Top Contributor
# 4
Top Contributor

@Gianluca v

 

Ok I see what you refer to.

But I just tried to create a test business without a phone number same way as on your screenshot and I was able to continue and would be able to request a verification PIN as well

 

See belowScreenshot 2016-08-11 at 12.51.17.png

screenshot-business.google.com 2016-08-11 12-53-05.png

what happens on your end if you continue?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: "optional" phone number

Top Contributor
# 2
Top Contributor
can you please link me a HC article of the GMB HC telling you adding a phone number is optional?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: "optional" phone number

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Screen Shot 2016-08-11 at 06.17.57.png

Marked as Best Answer.
Solution
Accepted by topic author Gianluca v
August 2016

Re: "optional" phone number

Top Contributor
# 4
Top Contributor

@Gianluca v

 

Ok I see what you refer to.

But I just tried to create a test business without a phone number same way as on your screenshot and I was able to continue and would be able to request a verification PIN as well

 

See belowScreenshot 2016-08-11 at 12.51.17.png

screenshot-business.google.com 2016-08-11 12-53-05.png

what happens on your end if you continue?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile