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"Unable to Load"

Explorer ✭ ✭ ✭
# 1
Explorer ✭ ✭ ✭

Two locations in my dashboard the status reads "Unable to Load" I have reached out to Google for assistance multiple times with no cause/resolution indicated.  I don't know what this status means or how to resolve it.

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Carolyn H
August 2016

Re: "Unable to Load"

Top Contributor
# 2
Top Contributor
How have you "reached out to Google for assistance multiple times with no
cause/resolution indicated."?

Have you requested a callback through this path:


contactflow & request a call back

Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of
experts of business support by phone. This should be possible on official
working days and during their the day time only - try it from 9 or 10 AM
until 5 or 6 PM
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Carolyn H
August 2016

Re: "Unable to Load"

Top Contributor
# 2
Top Contributor
How have you "reached out to Google for assistance multiple times with no
cause/resolution indicated."?

Have you requested a callback through this path:


contactflow & request a call back

Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of
experts of business support by phone. This should be possible on official
working days and during their the day time only - try it from 9 or 10 AM
until 5 or 6 PM
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

"Unable to Load"

Top Contributor
# 3
Top Contributor

Go into GMB, activate card view then click "manage this listing" This is a temporary bug. 

Ben Fisher, Google My Business Top Contributor
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