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"Located In" field on our Google listing is WRONG but we can't edit it anywhere!!

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Visit here to see:

 

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=chun%20kerr

 

What's up with the "Located In" field? It says "Located in: Topa Financial Center" but that's our old building. It does not change even though we have changed our physical address, and it is NOT EDITABLE even though we are VERIFIED to make any and all changes. When we go to the Edit/Make Changes screen, there is simply no option to affect "Located In". The field simply dissappears >:(

 

Thanks for any help with this! 

2 Expert replyverified_user

Re: "Located In" field on our Google listing is WRONG but we can't edit it anywhere!!

Top Contributor
# 2
Top Contributor
Just try speaking with a specialist of support:

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: "Located In" field on our Google listing is WRONG but we can't edit it anywhere!!

Top Contributor
# 3
Top Contributor

In addition to @Helmut Geissler suggestion, you can "suggest and edit" in Google Maps, which will allow you to remove the container location, pending approval.

Colan Nielsen, Google My Business Top Contributor
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