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"Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

My name is Linda and I am the owner of Linda Kasian Photography.

I opened my office in July at this location 5341 Alhama Dr. Suite 3 Woodland Hills CA 91364 

Opened google profile last week for my business, received the verification code today but account appeared "Google has suspended your page due to quality issues" 

Please help, I don't understand what i did wrong

 

Thank you,

Linda Kasian

2 Expert replyverified_user

"Google has suspended your page due to quality issues"

Top Contributor
# 2
Top Contributor

Hi Linda

 

Do you see clients at your Alhama Dr location or do you visit them at their location always? If the latter then make sure you've set your page up as a Service Area Business by checking the box in Address details that says you visit clients. This may be causing the suspension.


Priya Chandra, Google My Business Top Contributor
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"Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Can we add both? Physical address and service areas?

"Google has suspended your page due to quality issues"

Top Contributor
# 4
Top Contributor

Hi Kamal

 

Yes you can.


Priya Chandra, Google My Business Top Contributor
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"Google has suspended your page due to quality issues"

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Priya.

 

Thank you for your response. I Deleted the suspended accounts (I had 2) and added the service areas to new account, but its still suspended due to quality issues, I don't understand what am I doing wrong. Please help!

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"Google has suspended your page due to quality issues" Help if possible!

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Tim

 

Maybe you can help me too.

Iam the owner of Linda Kasian Photography and my account has been suspended and I don't understand what I am doing wrong.

Please follow the link to see my issue. 

previous conversation

 

Thank you,

Linda Kasian

https://plus.google.com/u/0/+LindaKasian 

 

"Google has suspended your page due to quality issues"

Top Contributor
# 7
Top Contributor

@Linda K, it is probably because you are a photography business and typically they do not have customers come to their location.

 

You'll need to speak with Google My Business support directly and provide them with photographic proof (hah, nice pun priya) that people do come to your physical address. You can get hold of support via: https://support.google.com/business/contact/business_c2c_m?from=cuf_c2c


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: "Google has suspended your page due to quality issues" Help if possible!

Top Contributor
# 8
Top Contributor

Hi @Linda K

 

1) Do you only have 1 singular account for that page in your GMB dashboard >> https://business.google.com/manage/

 

2) Did you mark the listing as a location business ( customers come to me ) or Serviced Area Business ( I go to customers )

 

I think the issue might be the address, even if you marked as SAB.

 

I see two businesses in the same suite apparently:

https://goo.gl/maps/mfCNoJJSDKp

https://goo.gl/maps/Q9Y9caDpwGn

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: "Google has suspended your page due to quality issues" Help if possible!

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi Tim.

 

Thank you for your quick reply.

1. I have one account now (see below)

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2. I think i did (see below)

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3. The "Parus Travel" is an old business that is not here anymore, I even called them and they said it doesn't exist and they cant remove it, coz  they don't have access to email anymore.

Tal Orion Events is my office Partner and I am a photographer, we are sharing the suite. Our social media accounts have the same address. We can't have 2 businesses in one suite? What would be the solution? I really need this to work.

Thank you!

Re: "Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi Priya

 

Thank you for your quick response. I tried to get a hold of them, but they are asking for my google places URL and I dont have it.

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