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"Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I own www.galwaycityplumber.com and recently activated my business.  However I am getting "Google has suspended your page due to quality issues" and I have no idea how to resolve it.

 

Kind Regards, Niall

1 Expert replyverified_user

"Google has suspended your page due to quality issues"

Top Contributor
# 2
Top Contributor

I have no idea either as you missed specified the suspended business details.

 

i.e. you did not said having specified it as a service area business since you apparently don't serve your customers at "171 Castlelawn Heights, Galway, Galway County" but at theri homes only.

 

At least I was not able to find any signage of your business at the mentioned address.

Supposing you are a mobile plumber

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

"Google has suspended your page due to quality issues"

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut,

 

I am a registered plumber.  I wouldn't get anyone calling to my house.  I would normally be called on a mobile phone for work.  I can understand the confusion.  How would I resolve this?

[edit] I wouldn't say no to signage at my house if it is required [/edit]

"Google has suspended your page due to quality issues"

Top Contributor
# 4
Top Contributor

I supposed being a mobil plumber.

So how did you set up your suspended lsiting?

 

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. GoogleMaps Link or GoogleSearch link

and confirm me also having defined a service area and unchecked the little box "I also serve customers at my business address"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

"Google has suspended your page due to quality issues"

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Helmut,

 

1) Galway City Plumber

2) 171 Castlelawn Heights, Headford Road, Galway

3) +353 85 7379563

4) I don't understand what you want here.  I think I would gain more business if I had my address listed.  I am open to adding signage if needed.  Therefore I could serve customers at my business address which is also my home address.

"Google has suspended your page due to quality issues"

Top Contributor
# 6
Top Contributor

I suppose at the address 171 Castlelawn Heights, Headford Road, Galway there is no store front where you serve customers becaus you are a mobile  plumber.

 

Mobile businesses arequested to specify their "GoogleMyBusiness" as a "service area business" with hidden address according https://support.google.com/business/answer/3038163?hl=en

 

Have you done this or not and in case you have done this: have you checked the little box  “I serve customers at my business address” (it will hide your address)?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

"Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I haven't changed anything yet, this is what I'm seeing: http://imgur.com/a/4rFT1 I don't see any issue with it...

"Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

What should I do now?

"Google has suspended your page due to quality issues"

Follower ✭ ✭ ☆
# 9
Follower ✭ ✭ ☆

Submit the changes to hide the address/set the service area, then appeal to be reinstated - https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1 

"Google has suspended your page due to quality issues"

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

I've resubmitted and appealed.  Its still suspended due to quality issues.