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"Google has suspended your page due to quality issues.Get help"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi

 

My business page:

https://business.google.com/b/117331948271915145139/dashboard/l/05184744654917174027

 

I've just updated my page with another location, but now receiving the following error:

"Google has suspended your page due to quality issues.Get help"

 

Do you know what might be causing this? I've reviewed the google policy and can't find any violation that I have made.

 

Thanks in advance!

 

My current biz address:

279a Addiscombe Road, London, CR0 7HY

 

My number:

020 8191 7525

 

Biz name:

Letscando

1 Expert replyverified_user

Re: "Google has suspended your page due to quality issues.Get help"

Top Contributor
# 2
Top Contributor
I remember from earlier discussions with you under the subject "Re: google reviews - can't find place id for business" a big service are around Nottingham.

Maybe the facht your London location got reomoved is related to this?
Not sure though
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: "Google has suspended your page due to quality issues.Get help"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi

Thanks for your help. Yes originally the business was only located in Nottingham, so I managed to "google verify" the office address there. However the business has now opened a service in London and move the headquarters there, so I have updated my google page to reflect this. I was hoping then to re-verify with a postcard etc.

I have messaged google directly, but am very concerned about the suspension. I can't see anything that I've obviously violated..even by mistake.

Do you have any further advice? This could impact my business quite significantly.

Re: "Google has suspended your page due to quality issues.Get help"

Top Contributor
# 4
Top Contributor
My only advice woudl be contacting business support.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of
experts of business support by phone. This should be possible on official
working days and during their the day time only - try it from 9 or 10 AM
until 5 or 6 PM
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: "Google has suspended your page due to quality issues.Get help"

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Great thanks, I will try calling first thing Monday. :)