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problem updating address

P T
Visitor ✭ ✭ ✭
# 1
P T
Visitor ✭ ✭ ✭

Hello,

I've had trouble making the published google search address precise.

 

In my profile dashboard, where I try to update it it is correct:

"8 Lauriston St, Edinburgh EH3 9DJ"

 

however, for some reason on the official listing in google search (search for "tuina edinburgh") it figures as:

"Mainpoint Books, 8 Lauriston St,  Edinburgh EH3 9DJ"

and I don't seem to be able to change/update this. The "Mainpoint Books" bit shouldn't be there.

 

Because where I practise is a clinic, the "Mainpoint Books" is very confusing. The bookshop under that name used to function there but several years ago and moved.

 

Can this by fixed, please?

-Peter

 

business name:

TuiNa massage Peter-Piotr Radowicz

 

phone:

07707480701

 

ggl+:

https://plus.google.com/+TuinaScot/

 

 

1 Expert replyverified_user

problem updating address

Top Contributor
# 2
Top Contributor

Hi Peter,

The reason is because Google gave the building the name of Mainpoint Books, and it is used as a container location name for other businesses in the same building.

 

Is this the same business, Main Points Books that used to be situated at your location?

https://www.google.com/maps/place/Main+Point+Books/@55.9458325,-3.2020287,20z/data=!4m5!3m4!1s0x0:0x...

 

Thank you




treebles, Google My Business Top Contributor

Re: problem updating address

P T
Visitor ✭ ✭ ✭
# 3
P T
Visitor ✭ ✭ ✭
Hi Treebles,

Thanks a lot for looking into this.
Yes, it's correct, the link you posted leads to the current location of
MAinPoint books.

Does that mean that the building name for 8 Lauriston St can now be removed?

Many thanks,
Peter

problem updating address

Top Contributor
# 4
Top Contributor

Hi Peter,

I removed the name from the building but it requires moderation by Google or other users.

If the issue is not resolved in one week, please, post back here.




treebles, Google My Business Top Contributor

Re: problem updating address

P T
Visitor ✭ ✭ ✭
# 5
P T
Visitor ✭ ✭ ✭
Thank you so much, that's very kind!

problem updating address

P T
Visitor ✭ ✭ ✭
# 6
P T
Visitor ✭ ✭ ✭
 
 
 
 
 
Hi Treebles,

Thank you for the effort, trying to solve this.
I've checked today and still no joy, the building name hasn't disappeared.
Are there any other steps that can be taken?

Many thanks,
Peter

problem updating address

Top Contributor
# 7
Top Contributor

Hi Peter,

Sorry, I forgot to check the status of this edit, it was actually approved in map Maker the same day I did the edit.

https://mapmaker.google.com/mapmaker?gw=39&fid=0x4887c7992158bbcd:0x3de6817f0f5fbf1c

Click Details and the History to see the approval of my edit.

 

Since the removal of the bookstore name from the Compound Building did not fix the Container information in your business listing, please contact the My Business support team. See, if you can reach a member of the support team through the contact form.

https://support.google.com/business/contact/business_c2c_na?from=cuf_c2c

Explain the issue and request the removal of the Container information the bookstore name, from your business listing.

 

I will try to find out also if there is something else that can be done.




treebles, Google My Business Top Contributor

Marked as Best Answer.
Solution
Accepted by topic author P T
February 2017

problem updating address

Top Contributor
# 8
Top Contributor

Hi Peter,

I was informed that the Container information was removed from the address.

https://www.google.com/maps/place/TuiNa+massage+Peter-Piotr+Radowicz/@55.9454925,-3.2020686,20z/data...




treebles, Google My Business Top Contributor

problem updating address

P T
Visitor ✭ ✭ ✭
# 9
P T
Visitor ✭ ✭ ✭

That's amazing, super helpful

Thank you!