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phantom listing(s)?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1) Mr. Plumber

2) 601 E Preston Glen Ln Gunter, TX 75058-9523

3) (903) 868-3800




I am working on this for a friend, and having a problem. When we first started, there were a couple of auto-generated listings in Google Maps that we hadn't created. One was his street address, and one was his PO Box. We claimed both with the postcards via my Google account. I deleted the PO Box listing, since it was unneeded, and we wanted to focus on the street address (are PO Box listings even compliant with Google rules?).


Anyway, I checked back, and while the PO Box listing is gone from my account, it remains on the map for some reason. How do we get this fixed?

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Jay M
January 2016

Re: phantom listing(s)?

Top Contributor
# 2
Top Contributor

Hi @Jay M


As you have just realised when you delete a listing from an account, you are not deleting the page, but rather deleting your ownership and access to that page.


Rather contact business support:


Inform them of this duplicate page and the current verified page and they will merge them together.



Tim Capper, Google My Business Top Contributor
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Re: phantom listing(s)?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you. I did this, and it resolved everything.