My Business
5.6K members online now
5.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

my business address is not found on Google maps

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name: Augentius Guernsey Ltd. 
2. Current business address: PO Box 60, Ground Floor, Cambridge House, Le Truchot, St. Peter Port, Guernsey GY1 4BF
3. Current telephone number: +44 1481 734 300
4. Google Maps URL: https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=augentius+guernsey 
5. Website (if applicable): https://www.augentius.com/uk/contact/ 

1 Expert replyverified_user

Re: my business address is not found on Google maps

Top Contributor
# 2
Top Contributor

Hi @Augentius M

 

It seems that you do already have a verified business page.

 

Augentius Guernsey Ltd   Google Search.png

 

https://goo.gl/maps/YX7WJuiqKk22

 

If you want to correct any details, you should log into your dashboard >> https://business.google.com/manage/  and correct details within the account.

 

PS: PO Boxes are not allowed, you have to use the physical address / location of the business

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: my business address is not found on Google maps

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tim, 

 

Many thanks for your reply. I know it is there but the address is incorrect. When i try to upload the correct one, I get the error message below: 

Google error.JPG

For some reason, Google does not recognise our Guernsey address at all. I can't even find it when i type it in the search bar....

Any idea how I can get the address added?

Thanks, 

Alex 

 

 

Re: my business address is not found on Google maps

Top Contributor
# 4
Top Contributor

Hi @Augentius M

 

Ist line should be Cambridge House, because this is I assume the building.

2nd Line the street name.

 

Then you Must move the PIN marker to the exact location of the building ( switch to satellite it is sometimes easier to pin point )

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: my business address is not found on Google maps

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Tim,

 

See below, I still get an error message.....I don't understand why this is so complicated. :| 

Google error2.JPG

my business address is not found on Google maps

Top Contributor
# 6
Top Contributor

The marker is not specifying the same place.

 

Are you on the correct location with the marker ?



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

my business address is not found on Google maps

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Yes, I am. But Google doesn't recognise it for some reason. Whenever I enter Cambridge House it places my marker somewhere in Cambridge, which is totally wrong. 

 

I know Guernsey addresses can be a little weird and are not always picked up correctly. Which is why I somehow need to override the system and get it to let me put the marker in that place as that's where our office is. 

my business address is not found on Google maps

Top Contributor
# 8
Top Contributor

Does it have a street number ?



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

my business address is not found on Google maps

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

nope, no street number...

my business address is not found on Google maps

Top Contributor
# 10
Top Contributor

You will need to contact business support

 

How to Contact Google Business Support

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership