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managing and updating contact information in my Google My Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have made my account for like years ago, I don't remember anymore and now that I want to manage or edit any contact information to my account, I can't because it needs to be verified first. Actually, I have been trying to edit my account I think months or years ago but I stopped because when I request for the verification code I will be waiting for months and when I enter the code it will not be valid anymore so what I did at that time I requested another verification code and still waited for months and again the verification code is not valid anymore.

 

So how can I update my account if this will always happen when I try editing it? I am trying to edit my account this time because my clients/customers are getting confused with my contact information.

 

I have 3 duplicate addresses and I can't remove the other 2 so what I want to do is to start all over again. I will delete my business accounts and make a new one. Can I delete it and make a new one so that my clients/customers will not be confused with my contact information I made?

 

It would be much appreciated to have a response regarding this matter immediately.

 

Thank you

 

Globalink Driving School

Dr. E. Miciano Rd., Dumaguete City, Negros Oriental

Philippines 6200

(035) 422-9447

+639157950485

+639177806697

 

1 Expert replyverified_user

managing and updating contact information in my Google My Business

Top Contributor
# 2
Top Contributor

I see one listing only for the address and it an unverified listing - it doesn't belong to any account as it isn't verified.

What are oyu going to edit for https://goo.gl/maps/rkrLVdLQ9c52 ?

 

Or are oyu speaking about any other listing @globalink d ???

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

managing and updating contact information in my Google My Business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

hello sir. You are on the right track Sir. I have difficulties in verifying because the code will be sent to me as post card and it will take a few months to arrive and as soon I will encode the code from the post card it will not be valid anymore and I don't know what happened there because as I read the validity of the code I think the validity like a month or more. And I really need to change the contact information of our company because my costumers are contacting the wrong information.

 

So can you help or do you have any idea on finding another way on receiving the code because the validity failure happened to me twice already.

 

Hope you can help me Sir. Thank you @Helmut Geissler for the response. 

Re: managing and updating contact information in my Google My Business

Top Contributor
# 4
Top Contributor

@globalink d

 

Not sure why sending a postcard will take months at all.

But even if it takes so long you have to use this path at first.

But in case the PIN doesn't arrive tem days after you requested it you can contact businss supportg asking them for manual verification help.

 

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

managing and updating contact information in my Google My Business

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello Sir,

 

I already tried to talk to a specialist as what you have suggested. I hope this will help me in a way to get verified immediately and easily.

 

Thank you so much sir for your help.