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lost reviews?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I have just started a new review campaign.  I had 21 reviews for about a year now and as soon as my new client posted a review last week I immediately lost 3 old reviews.  can I recover them and how can I prevent this from happening again as I get new reviews each week?

Google reviews generates a lot of my new business so this is a major concern for me.


Thanks in advance

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author chris t
January 2016

Re: lost reviews?

Top Contributor
# 2
Top Contributor

Hi @chris t


I just checked the cached version of the page and it was last cached on the 3rd Jan and it only had 20 reviews then.


This is the only one that I can find missing, its from from Chris Montague :


But when i checked his profile, it seems he removed his review, you might want to check with him.



Tim Capper, Google My Business Top Contributor
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Re: lost reviews?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Tim! --