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# 1
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I need to learn or understand the reason my good Google reviews disappear and the one bad review from some years ago remain.

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# 2
Top Contributor
I see on "" 11 reviewa - seven of them are
5 star reveiws.

the rest are bad reviews.
I therefore can't understand waht you are saying.
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile