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it appears that you have not entered the URL of your Google+ page correctly

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business listing has been suspended. I have been working on getting access to if for a month now. 

 

Here is the info: 

 

Katazoom

115a Conway Drive

Greer, SC 2965864-607-5474

www.katazoom.com

 

Maps URL: https://www.google.com/maps/place/Katazoom/@34.9437689,-82.2624182,17z/data=!4m5!3m4!1s0x88582bb6146...

 

Google Plus Page: 

https://plus.google.com/u/0/+Katazoom

 

When I appeal I get an immediate email back saying I have not entered the Google plus page correctly. 

1 Expert replyverified_user

Re: it appears that you have not entered the URL of your Google+ page correctly

Top Contributor
# 2
Top Contributor

Hi @Tom H 

can you provide me a photo showing your store front at the mentioned address please 

_________________________________________________________________________________

Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: it appears that you have not entered the URL of your Google+ page correctly

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

An actual picture of the building? Here it is on google maps . Or you can see it on our FB page here:

 

https://www.facebook.com/116479498392155/photos/a.1508443092529115.1073741840.116479498392155/153763...

Capture.JPG

Re: it appears that you have not entered the URL of your Google+ page correctly

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have the same issue. 

it appears that you have not entered the URL of your Google+ page correctly

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I have finally figured this out!

 

My company has a google plus page:

https://plus.google.com/+Katazoom

 

Logically I was using that address for requested information in the appeal process. After 6 straight hours of finding no useful information or any way to contact Google directly, I made an appeal but used the Google+ page associated with my name (google account) and not the business page. That did it. 

 

Good luck to anyone having similar issues. There is very little information online to help.

 

Hopefully you will eventually get this email:

 

Hello,

Thank you for contacting Google My Business team.

We have reviewed your request and have determined that your Google My Business listing is in compliance with our Google My Business Quality Guidelines and Google Content and Conduct policies. The suspension of your listing has been lifted and the listing will be live on Google Maps within the next few days.