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issues with google plus

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi there,

not sure this is the right forum, I was wondering what's with my google plus profile or page or whatever that is, it all become more and more confusing to me, apparently now there's two business pages, I just need one!

here is the old one: https://plus.google.com/u/0/b/110847732165236105856/104269509202241446758/posts
here the new one: https://plus.google.com/u/0/b/110847732165236105856/110847732165236105856/posts


Please don't ask me how did it happen, I'm also wondering as I thought I had just one page the whole time. Could it be possible to just keep the new page without losing anything from the old or causing any further mess??

 

If so how?

1 Expert replyverified_user

Re: issues with google plus

Top Contributor
# 2
Top Contributor
hi Tancredi

It's definitely the right forum! You can link these two pages together by following teh steps here: https://support.google.com/business/answer/6010825?hl=en

Priya Chandra, Google My Business Top Contributor
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Re: issues with google plus

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
thank you for getting back to me, my question is can I just keep one page possibly the newer one without losing my account or anything?

I dont see how can I do that based on the link you provided. Or perhaps I don't see the difference between the two, which one is my google business listing and which is the google my page? they look the same to me.

Re: issues with google plus

Top Contributor
# 4
Top Contributor
Hi Tancredi

This one: https://plus.google.com/u/0/104269509202241446758/posts is a brand page. It won't be seen outside of Google+.

This page : https://plus.google.com/u/0/110847732165236105856/posts is a local listing and information from the page (location, contact details, opening hours) will appear in Maps and Search.

If you want you can delete the brand page (what you are calling the 'old one') and simply use the local page - this is the more powerful and more useful page for a local business so if you don't have any particular desire to hang onto the brand page, you can certainly delete it.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Re: issues with google plus

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

ok thank you but now I only have more questions and doubts:

1 - Can you assure me that deleting that brand page doest't negatively affect my account or my visibility? if so how do I remove it eventually? 

 

2 - What is the use of having two pages? Why does that brand page is there? 

3 - Why can't I follow new people through my local listing page (new one)? (the search works only for my profile)

4 - How do I follow people on that local listing page, how can I get more followers?

Re: issues with google plus

Top Contributor
# 6
Top Contributor

Tancredi L wrote:

ok thank you but now I only have more questions and doubts:

1 - Can you assure me that deleting that brand page doest't negatively affect my account or my visibility? if so how do I remove it eventually? 

 

2 - What is the use of having two pages? Why does that brand page is there? 

3 - Why can't I follow new people through my local listing page (new one)? (the search works only for my profile)

4 - How do I follow people on that local listing page, how can I get more followers?


1. I'm not sure what you mean by negatively affecting your account or your visibility. Brand pages are only visible within Google+. If you are very active there via your brand page, then yes your visibility within GOogle+ will be affected by removing the brand page. But since the general searcher won't ever see your brand page in a normal search outside of Google+ then there will be no effect there by removing it.

 

2. Brand pages were designed for non-local businesses to interact with their fans (think large brands like Nike, Coke etc) in Google+. Like people use Facebook pages to interact with people in Facebook essentially.

 

3 & 4 - To follow people / other business pages using your local listing you'll need to be using Google+ as your local page. To do that log into Google+ using the account that manages your local listing. From the top right, click on the profile picture and make sure you select the page name / details for your local listing from the drop down list. 

Now you will be using Google+ as your local listing and can find people / organisations etc to follow just like with your personal profile.


Priya Chandra, Google My Business Top Contributor
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Re: issues with google plus

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

1 - I meant do I lose any other "associated" account or service youtube etc.. ? Once I did something by mistake and it costed me a near heart attack and several days or work to try an retrieve my account..


BTW I just found out! I might another third page :(( https://plus.google.com/u/1/b/106812162546558723769/106812162546558723769/videos?_ga=1.108504578.164...

also wanted to check my metrics can't see anything here https://business.google.com/u/1/b/106812162546558723769/dashboard?pageId=106812162546558723769

I'm really sorry I dont understand.. 

 



2 - well, not really in those fortune 500 list though as I've a potential to attract customers from other parts of the world U.S. Canada and Italy I guess I should perhaps leave it up?

3/4 - I tried with the instructions provided, is it me or google plus got ridiculously complicated lately?? it's really really hard to find things there (my humble opinion) maybe too much content I dont know, anyway I can't really find that, 'm pretty sure I'm on the right account in the right business listing page but it doesnt allow me to find people/organizations.
I noticed the people icon and all I get is to add myself, no more suggestions or option to add new people... I need help with this

Meanwhile something even harder came up:

5 - get custom URL, Im offered two choices /Designdiverso /+Designdiverso however Id like the url to be in normal letters /designdiverso is that possible? I tried to follow the directions online to get custom URL can't even find that area..

Any chances to get a reply on this one? 

Re: issues with google plus

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hi, I deleted this page https://plus.google.com/u/1/b/106812162546558723769/106812162546558723769/videos?_ga=1.108504578.164...

seemed really too much to have three, so now I'm left with brand page https://plus.google.com/u/0/104269509202241446758/posts and business page https://plus.google.com/u/0/110847732165236105856/posts

Is it possible to have them under the same account, right now they're under Tancredi Leone however would like to move them under designdiverso, is it possible? How can I do that?