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how to edit a response to a review of my business?

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# 1
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A review of my business changed from a negative to a positive one and I want to revise my original response to reflect the positive nature of the change, but cannot seem to find a way to. Again, what I want to edit is not a review that I wrote, but a response to one.

1 Expert replyverified_user

Re: how to edit a response to a review of my business?

[ Edited ]
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# 2
Top Contributor

@M M


I seem being able to edit my responses this way:


1# giong into my dashboard and clicking the GMB-page in question

2# being in the Edit mode of the page I scroll down to the card "Reviews": 2016-08-02 22-53-25.png

3# now and clicking right side "Manage reviews" I get this view: 2016-08-02 22-54-24.png


4# clicking "view and edit responses" I get this veiw: 2016-08-02 23-02-04.png

 and over there two links: "edit" and "delete" to change my previous response.


Hope this helps you


Helmut Geissler, Google My Business Top Contributor   |  my G+ profile