My Business
1.4K members online now
1.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

help with how to reply to a review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to figure out how to reply to a review. The instructions direct me to log in to google my business where i should have the option to click reviews on top of the page. However, after logging in I don't have the review option. Can anyone please help me with this problem. Thank you

1 Expert replyverified_user

Re: help with how to reply to a review

[ Edited ]
Top Contributor
# 2
Top Contributor

click in the card view  of your dashboard the link "Manage location" inside the card in question - like I do in my own dashboard:

 

screenshot-business.google.com 2017-01-16 10-49-01.png

getting then such a view:

screenshot-business.google.com 2017-01-16 10-50-09.png

 

Now hit on "Manage rviews" getting the reveiws listed and a button to reply on it:

 

screenshot-business.google.com 2017-01-16 10-51-10.png

 

Note:

only the page owner get this option - any "admin-only" wont perhaps have the option to reply as an owner.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

help with how to reply to a review

Participant ✭ ☆ ☆
# 3
Participant ✭ ☆ ☆

Hi @Everbright D

 

Do you want to respond to a review, or view them?
You page location or brand? Please URL +page
If the brand that it is not possible to write a review.
Page verified? You can make a screenshot?