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google reviews - can't find place id for business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Have searched around but can't find a post which addresses my query, so starting a new topic.

 

Per the below instructions, I would like to create a link that I can share with customers to allow them to leave a google review.

 

https://support.google.com/business/answer/7035772

 

The problem is that when I go to google place id I can't find my business even though I have a google page for my business and the address has been properly verified.

 

The google tool I was using to find my business is the google places id tool

In case it's relevant, my google plus page is (with address verified): https://plus.google.com/b/117331948271915145139/117331948271915145139/about?gmbpt=true&hl=en-GB

 

My business website is: www.letscando.com

 

My initial thinking is that because we don't SERVE customers at our address (we operate across the nottingham,uk area), no place id exists...but this leads me to ask is there any way of still getting the review link to give to my customers as I'm very keen that it is as easy as possible for us to find customers.

 

Many thanks in advance!

1 Expert replyverified_user

Re: google reviews - can't find place id for business

Top Contributor
# 2
Top Contributor

AFAIK the method as per https://support.google.com/business/answer/7035772 

doesn't work for SAB's as yours is one.

 

you would do better use a "pleper" page created link.

But for what ever reason not even this page works in your case.

 

I beleive there is somethings wrong with your listing at all as a GoogleSearch like this doesn't even show up any option to post or leave reviews.

 

 

Believe this lack of an option to leave a review must be fixed before able to create links for your customers.

 

I have seen today similar businesses - also not showing any  option to leave reviews and I will add your case to the other (already escalated) cases.

 

Thanks for patiently waiting on any more feedback.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: google reviews - can't find place id for business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks very much for your speedy reply.

That's odd - the "write a review" option was there last week on googling my business.

I'll continue searching around, but if you would be able to post if you find out anything future about the issue, that would be greatly appreciated.

Thanks again!

Re: google reviews - can't find place id for business

Top Contributor
# 4
Top Contributor

as said

 

I escalated your issue 

 

this is for my own reference only: Re: Strangeness in Review Links

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: google reviews - can't find place id for business

Top Contributor
# 5
Top Contributor

@Darius Alexander S

 

I haven't got a word back from Google up to now.

As said earlier: the main problem of your listing is the fact the knowledge graph doesn't show any button or option to write a reveiw for your SAB business.

Fortunately the GMaps link https://goo.gl/maps/FSHjBNdP9Lz does:

 

Shating https://goo.gl/maps/FSHjBNdP9Lz with your customers and tell them to use the review link bottom left should work:

 

screenshot-www.google.co.uk 2016-07-12 11-09-48.png

 

Have a nice day 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: google reviews - can't find place id for business

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hello,

I've noticed that the "write a review" option is now back on my page when googling for my business.

Does this now mean that it should be possible to create a link that would lead people directly to the box to leave a review?

I've actually seen that the following link seems to open the review box immediately - is this the link you'd recommend that I'd use?

https://www.google.co.uk/search?q=Letscando+Nottingham+UK&ludocid=10024724138194944195&gws_rd=cr&ei=...

Thanks!

Re: google reviews - can't find place id for business

Top Contributor
# 7
Top Contributor
yes - since your business is a SAB its the best choice to use the link oyu
provided
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile