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google plus page for my buisness reviews have disappeared

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our google my buisness shows that we have no reviews any more, on the google plus page where those reviews used to show they are no longer there. The reviews disappeared, our company is SMW Refrigeration and Heating LLC. we had about 12 reviews i believe. 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: google plus page for my buisness reviews have disappeared

Top Contributor
# 2
Top Contributor
This is a new, known bug that is affecting thousands of listings. The quick fix is to go into the Google My business Dashboard and slightly move the pin denoting your business. This has, in almost all cases, solved the problem with a few minutes.

Google is aware of the bug and will hopefully have it fixed for all soon.

View solution in original post

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: google plus page for my buisness reviews have disappeared

Top Contributor
# 2
Top Contributor
This is a new, known bug that is affecting thousands of listings. The quick fix is to go into the Google My business Dashboard and slightly move the pin denoting your business. This has, in almost all cases, solved the problem with a few minutes.

Google is aware of the bug and will hopefully have it fixed for all soon.