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gold stars for my business not showing

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have reviews and a 5 star average rating but my gold stars dont show up on my listing. every other company shows gold stars even companies with only 1 review. can we get this fixed? Business name: Mile High Window Cleaning. 11193 west 17th ave bldg 10-303, Lakewood CO 80215. 720-364-3091. I'm not sure how to get my google maps url. Website is www.mhwcpro.com

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gold stars for my business not showing

Top Contributor
# 2
Top Contributor

Hi @Tet M

 

Given both the 5 stars are both in the last week, it's possible Google is a little suspicious of the reviews.  

 

The star rating may appear later.

 

I recommend you implement a reviews strategy that will encourage customers to write reviews for your services over time.  

 

When reviews come onto your listing naturally, consistently, and over time, it's more likely to be trusted by both people and Google.

 


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Margaret O · Google My Business Top Contributor

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