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double location

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

good afternoon.  I'm the business managar of an italian fashion artisanal brand (www.carlaquaglia.com).
on google there are two business locations about it:

 

1- https://www.google.it/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=Carla+Quaglia+Maglieria+...

 

and

 

2- https://www.google.it/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=carla+quaglia+maglieria+...

 

the business is the same in both case. i'd like to merge them, is it possible? how can I do it?

 

thanks a lot

 

king regards,

zappa.bea@gmail.com

Beatrice Zappa

1 Expert replyverified_user

Re: double location

Top Contributor
# 2
Top Contributor

Hi @Beatrice Z

 

Both of these are verified pages:

https://plus.google.com/103226642121730726108/about

https://plus.google.com/113914155526691152322/about

 

In order to merge, one needs to be deleted so that it becomes unverified and then merged.

 

Example using unused ( empty ) page:

 

Log into dashboard >> https://business.google.com/manage/

https://plus.google.com/113914155526691152322/about

 

Select the correct listing >> Manage Location

Select Info ( in header sections )

Remove page >> Delete

 

With a bit of luck, it will be deleted completely. However check the map listing and see if it still live ( https://goo.gl/maps/DgHHHUpn73n ). If it is, then contact busienss support and ask them to mark as moved / merge the unverified Map listing into the remaining verified page.

 

Mark as Moved / Merge>>https://goo.gl/maps/DgHHHUpn73n

Into Verified Page >> https://plus.google.com/103226642121730726108/about

 

Recap:

Delete the unused one >> contact support to merge into verified one.

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

 



Tim Capper, Google My Business Top Contributor
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