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cannot alter my google my business info

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Peckerwood Knob Cabins

63347 Hawk LN

Smithville, OK 74957

580-494-7333

www.peckerwoodknob.com

 

I am unable to make changes to my account.

tutorials send me to buttons that don't exist.

Claim and verify ask me if i don't remember pws and user names.  i do.  They don't have any other choices.

All i want to do is change a few photos out.

2 Expert replyverified_user

Re: cannot alter my google my business info

Top Contributor
# 2
Top Contributor

Hi @Patrice R

 

Log into your dashboard >> https://business.google.com/manage/

 

Manage Location >> In the Next Dashboard, you can select manage photos or all photos.

 

Le Talbooth   Dashboard.png

 

 

 



Tim Capper, Google My Business Top Contributor
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Re: cannot alter my google my business info

Top Contributor
# 3
Top Contributor
are you talking about this verified local listing:

https://goo.gl/maps/M7fi1m7cSzm
And if so but not having access to the account details any more checkout the acccount recovery page (https://www.google.com/accounts/recovery/) at first.

If this doesn't help follow the hints "Someone else verified my business" in here:
https://support.google.com/business/answer/4566671?hl=en
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: cannot alter my google my business info

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
when i click on your link i get this:
Import locations
SELECT FILE
Download the template
Download sample spreadsheet
Learn how to create an import file
Add a single location

Re: cannot alter my google my business info

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
If i could find the page you suggest... no problem!

Re: cannot alter my google my business info

Top Contributor
# 6
Top Contributor

@Patrice R

 

I provided you three links.

 

Which one gave you the below

Import locations
SELECT FILE
Download the template
Download sample spreadsheet
Learn how to create an import file
Add a single location

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: cannot alter my google my business info

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
When i hit the link in this message, it takes me to this page:


Import locations
SELECT FILE
Download the template
Download sample spreadsheet
Learn how to create an import file
Add a single location.

I"ve yet to see the page you are picturing here.
sorry for delay in response. Storms knocked out our internet.

Re: cannot alter my google my business info

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Helmut,
Thanks for helping.
I don't think anyone else has verified my business. It says that it is connected to my email address, but will not let me in.
I did have my login, but when i finally got to a login page, it did not accept it.
It offers no other options. When i click "Other problems" it takes me here

Please select your issue:
I forgot my password
I think someone else is using my account
I forgot my username
I know my username and password, but I can't sign in
I can't reset my password via SMS
I use a Google Apps account
I'm having trouble with 2-step verification

I have attempted to follow every one of these and they just lead in circles and bring me back to where i started.
Our internet has been out, so my response was delayed. If you can still help it would be appreciated.