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can't gain access to my business even though I am signing in with the email that was used to verify

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

My business is Woodland-Davis Termite & Pest Control, Inc. 18 N. East Street, Suite 201, Woodland, CA 95776.

 

I have an email address associated with that business but when I click on my business on the my google business page, it gives me the message that business has already been verified by <edited by a Community Manager as noted below> which is the email that I am logged in with. The recovery page only asks to change the password but I don't need to do that. I know the user name and password already. Does anyone have a suggestion?

 

I can be reached at <edited by a Community Manager as noted below>. The business email address in question is <edited by a Community Manager as noted below>

 

Thank you,


Brian

 

Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy.
1 Expert replyverified_user

Re: can't gain access to my business even though I am signing in with the email that was used to ver

Top Contributor
# 2
Top Contributor
I would try these steps: http://www.verticalmeasures.com/local/what-to-do-if-someone-else-claimed-your-google-my-business-lis...

If that doesn't work, you can call GMB: https://support.google.com/business/contact/business_c2c_l?hl=en&rd=2#cft=5

Joy Hawkins, Google My Business Top Contributor
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