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business still shows old address & business as closed!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

It has been about a week now and Google Maps is still showing the wrong address for my business and it shows the business as closed:  https://www.google.co.uk/maps/place/Pennies/@51.5350217,-0.1039885,15z/data=!4m2!3m1!1s0x0:0xdcaf4e8...

 

And yet, when searching google for Pennies Vintage and the current street name (on Amwell Street) is shows the correct information:

https://www.google.co.uk/maps/place/Pennies+Vintage/@51.529261,-0.110433,15z/data=!4m2!3m1!1s0x0:0xa...

Google+ is correct: https://plus.google.com/103603804048178908200/posts

What gives with Google maps?

It is a big problem if people can not find our shop especially during the busy Christmas season.

Has anyone encountered this before? If so, how did they get it fixed?

 

Thanks in advance,

Pennies Vintage

2 Expert replyverified_user

Re: business still shows old address & business as closed!

Top Contributor
# 2
Top Contributor

Hi @Oliver R

 

Is the first listing (https://www.google.co.uk/maps/place/Pennies/@51.5350217,-0.1039885,15z/data=!4m2!3m1!1s0x0:0xdcaf4e8... the previous address for the business? Or is it a completely wrong address and the business was never located there?

 

 


Priya Chandra, Google My Business Top Contributor
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Re: business still shows old address & business as closed!

Google Employee
# 3
Google Employee
Hi @Oliver R,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business