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business review from a non-client

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Simply Barre

 

2. 120 W Broadway

South Boston, MA 02127

 

3. 617-766-8479

 

4. https://www.google.com/maps/place/Simply+Barre/@42.3413911,-71.0567738,17z/data=!3m1!4b1!4m5!3m4!1s0...

 

5. http://simply-barre.liveeditaurora.com

 

I am curious about the process for removing a business review, with only stars given and no written review, from an individual who has never been a client at the studio.  Do we respond to the reviewer or can it be removed?  

 

Thank you for your help!

business review from a non-client

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I just responded to someone else who had an almost identical question: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/Fake-Review/td-p/1157078. Hope it helps.