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business listing suspended??

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business says it is suspended, but there is no reason why.  I have not been diligent in checking my account, and a few weeks ago went in and found a bunch of pornographic image posted by others.  I deleted and marked as inappropriate...would this cause a suspension?  I can't figure it out, because I have not posted anything inappropriate myself.  I forgot to add that I found these photos in one of the "Communities" that I am a member of...

 

My business info:

Maren McGowan Photography

1418 Oxford Ave Richland, WA 99352 (was 68 Buck Lane, Goldendale, WA -- I just updated it)

541-490-5466

https://business.google.com/b/116398076865649712277/edit/l/09198822310919723272

https://plus.google.com/+MarenMcGowanPhotographyGoldendale

1 Expert replyverified_user

Re: business listing suspended??

Top Contributor
# 2
Top Contributor

Hi @Maren M

 

I don't think it was the images because i can still see the listing in Maps at the old location.

 

1) Correct address in business page

2) Correct address on website, thats the old one on your site

3) Make sure you select , " I serve customers at their location"

 

Then once corrected, if it does not allow you to re verify the new address, then apply for reinstatement.

 

https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

 

 



Tim Capper, Google My Business Top Contributor
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business listing suspended??

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks!  I completely spaced on updating my address on my website.  I will go through the steps, and see if I can get it situated.

business listing suspended??

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I can't verify the listing...and, when I clicked on the link about reinstatement, I read in the guidelines this:  "Brands, organizations, artists, and other online-only businesses should create a brand page instead of a Google My Business listing."

 

I think I may fit into this category, as I am doing less actual commercial work and more just artist sales.  Should I close my business listing and create a brand page instead?  I notice that when I search my business name, I come up on Google...how will changing to a brand page affect that?  I may eventually have a gallery and a business address, but at this time I don't have a physical location for the business.

Re: business listing suspended??

Top Contributor
# 5
Top Contributor

Hi @Maren M

 

If you consider yourself "online" only then yes you should delete the page. If you delete your business page will not appear within search or maps.

 

This is where you create a Brand Page



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership