Re: business hours
Hello @Susan B,
this is an ongoing discussion: Many users have requested that Google add the option to check a box for "by appointment only", but Google apparently decided not to implement that at this time. Their Official position in the Guidelines is to not provide any hours:
Certain types of businesses shouldn’t provide hours, including those with varied hours (like schedules for different types of activities, including showtimes, worship services, or classes) and those that operate only by appointment.