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Zip Code not updating

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The Zip code is not updating for my business listing, DermSurgery Associates - Woodlands. I have it set to 77385 in the edit information area, but on Google+, Search and Maps it lists the zip code as 77386 and it refuses to update no matter how many times I try to edit it or send feedback on Maps. URL is below:

 

https://plus.google.com/+DermSurgeryAssociatesWoodlandsTheWoodlands

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Damien N
November 2016

Zip Code not updating

Top Contributor
# 2
Top Contributor

@Damien N

 

this strange issue obviously affects all businesses nearby yours:

Example ICO-A Schulman Inc

I have no clue what it triggers this bad ZIP 

 

I thought at the beginning it is a matter of bad address rendering for a search for "17183 Interstate 45 S The Woodlands, TX USA"

and maybe it still is such rendering error as searching with GMaps for "17183 Interstate 45 S The Woodlands, TX USA" gives me the correct ZIP 77385.

 

I have no other advice as to contact business support regarding this issue.

 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Zip Code not updating

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for the response, Helmut. Do you know what would be the best way to contact business support?

Zip Code not updating

Top Contributor
# 4
Top Contributor

@Damien N

The best way to contact business support is requesting a call back in order to talk to a specialist
https://goo.gl/ahhzl0
Their Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Zip Code not updating

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks for the info! I actually found the callback link earlier today and they were able to make the correction to the public listing. Thanks again for the help!