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Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Everyone,

I will be very thankful if someone can guide me as to what to do next.

 

An hour back, I thought I will make an entry in "Add Special Hours" for a holiday in my Verified Business Listing via App and suddenly I saw that there is a notice of  suspension.

 

I checked my other business listings only to find that all my business listings in my Google Account has been suspended.

 

My adwords is running fine, it is showing on google search and google maps. Even analytics and tag manager is running fine.

 

I am unable to understand why?

 

Details as below:

Business 1

 1. Full business name - Dr Agarwal's Clinic - Dental & Skin Experts

2. Current business address - Sanjeevani Apartment Station Feeder Road Siliguri, West Bengal 734005
3. Current telephone number 09547612556
4. Google Maps URL - https://goo.gl/maps/nWneJcSVzvL2
5. Website (if applicable) - dragarwalsclinic.com

 

Business 2

 1. Full business name - Dr Amit Kumar Agarwal

2. Current business address - Sanjeevani Apartment Station Feeder Road Siliguri, West Bengal 734005
3. Current telephone number 09547612556
4. Google Maps URL - https://goo.gl/maps/Y3c5XkFGPPR2
5. Website (if applicable) - dragarwalsclinic.co.in

 

Business 3

 1. Full business name - Dr Shikha Agarwal

2. Current business address - Sanjeevani Apartment Station Feeder Road Siliguri, West Bengal 734005
3. Current telephone number 09547612556
4. Google Maps URL -  https://goo.gl/maps/smNVudRpuaM2
5. Website (if applicable) - dragarwalsclinic.in

.

 

While going through the policy I found the same

Multiple practitioners at one location

If the practitioner is one of several public-facing practitioners at this location:

  • The organization should create a listing for this location, separate from that of the practitioner.
  • The title of the listing for the practitioner should include only the name of the practitioner, and shouldn’t include the name of the organization.

 

So, I guess even there I have not violated any policy.

 

Need Help. I have submitted an appeal to get reinstated.

 

Thanks all in advance

Regards

Dr Amit Kr Agarwal

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Amit k
March

Your listing has been suspended due to quality issues.

Top Contributor
# 2
Top Contributor

@Amit k

 

change the name of the listing for the clinic to "Dr Agarwal's Clinic"  and file then an appeal for al three suspended listings:

The best thing to do would be to file an appeal to our team to request that your listing be reinstated. This will connect you directly with the team who can lift your suspension. file an appeal: https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut,

Thank you sir, for such a quick response.

A doubt though-

 

Before writing in this forum I had already filed an appeal, without changing the details as suggested by you. 

 

Should I wait for the response or Repeat File an Appeal? 

 

Thanks Again

 

Regards

Dr Amit Kr Agarwal

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi All,

Received a mail saying that they are lifting the suspension

Thanks again

Dr Amit Kr Agarwal 

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi, Amit, I just realised my account was suspended, (Zeus- Cash For Junk Cars) we don't know why; I submitted the appeal form, they said:

thank you for contacting Google My Business support about your business listing. Your query has been escalated to our specialist team, which will perform a thorough investigation to determine the cause of the suspension.

We appreciate your patience while your query is being looked into. If you have any further questions please consult the Google My Business Help Center.

Thanks,
Google My Business Support

 

It has been almost a week, can you help me correcting the quality issues? We are really concerned about this situation, we don't know if our webmaster used bad practices or what went wrong. I really look forward to hearing from you. 

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Sorry, Amit I meant to send this message to Helmut Geissler, can you help me doing it? I am not a computer expert. 

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi, Amit, I just realised my account was suspended, (Zeus- Cash For Junk Cars) we don't know why; I submitted the appeal form, they said:

thank you for contacting Google My Business support about your business listing. Your query has been escalated to our specialist team, which will perform a thorough investigation to determine the cause of the suspension.

We appreciate your patience while your query is being looked into. If you have any further questions please consult the Google My Business Help Center.

Thanks,
Google My Business Support

 

It has been almost a week, can you help me correcting the quality issues? We are really concerned about this situation, we don't know if our webmaster used bad practices or what went wrong. I really look forward to hearing from you. 

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi Lucrecia,

Can you please start a new thread for your listing as this thread has been marked solved.

I will definitely try to help you. Please send the following details

 1. Full business name 

2. Current business address 
3. Current telephone number 
4. Google Maps URL - 
5. Website (if applicable) -

6. Google Plus Page URL

 

Regards

Amit

 

 

 

Your listing has been suspended due to quality issues.

[ Edited ]
Top Contributor
# 9
Top Contributor

Hi @Lucrecia M

 

From your G+ profile I'm pretty sure you refer to a business called "Zeus - Cash For Junk Cars"

I'm however not quite sure about what eventual other concrete address of the business you are talking as the one address as  listed in my below link:

https://goo.gl/maps/RxYJYsx3v922

But guessing you are not talking about this listing

https://goo.gl/maps/RxYJYsx3v922

But guessing you are not talking about this listing as it isn't suspended.

But it is still unverified.

 

In case you are talking about any other address or location of the same business and this other location got suspended provide all details of this location here.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Your listing has been suspended due to quality issues.

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

 

Hi Helmut, I am glad to hear from you, here are the details:

 

 

1.  Full business name: Zeus - Cash For Junk Cars

2. Current business address:5230 Rosslyn Rd, Houston, TX 77018 

3. Current telephone number:832 516 3533 
4. Google Maps URL - https://www.google.com/maps/place/Zeus+-+Cash+For+Junk+Cars/@29.8414665,-95.4440485,17z/data=!3m1!4b...

5. Website (if applicable):https://cash-junk-cars-houston.com/

6. Google Plus Page URL:https://plus.google.com/+ZeusJunkCarAndUsedCarBuyerHouston

 

I will be in out all day, but I will get back to you as soon as I can. 

Thanks.