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Yearim Hotel incorrect star ratings on google business results

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

1. Yearim Hotel
2. Ma'ale HaHamisha, 90835
3. +972-52-3992151
https://www.google.com/maps/place/%D7%9E%D7%9C%D7%95%D7%9F+%D7%99%D7%A2%D7%A8%D7%99%D7%9D%E2%80%AD/@...

 

Our hotel is listed in the google results as a 3 star hotel

Israel has forbidden the display of stars next to hotel names all together.

 

We would like to remove the hotel star rating (not our reviews) from our hotel listing ASAP.

 

Please advise.

2016-06-26_10-23-56.jpg

 

2 Expert replyverified_user

Re: Yearim Hotel incorrect star ratings on google business results

Top Contributor
# 2
Top Contributor
would you please reference us the according Law of Israel forbid to show hotel stars?

I'm happy to escalate it then to Google.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Yearim Hotel incorrect star ratings on google business results

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi and thank you for your reply, excuse us for the late reply, we had to get the law translated to English.

Please find the Israeli law below, scroll down to the English version.

http://moavs.com/temp/gogle.pdf

 

 

Thank you and looking forward for your reply,

 

Dan Moav

 

Re: Yearim Hotel incorrect star ratings on google business results

[ Edited ]
Top Contributor
# 4
Top Contributor

Thanks so much @Dan M

I will definetivly bring this thread and your valuable  doc to the attention of our communiction manager of this help forum.

And I'm sure she will forward it to her legal department of Google or the appropriate folks at GoogleMyBusiness dealing with legal issues.

 

Let's see what kind of response you will get then.

Thanks again.

 

 

 

 

for my own reference only: 

a new legal issue

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Yearim Hotel incorrect star ratings on google business results

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Much appreciated, Helmut. Please keep me posted

Dan

Re: Yearim Hotel incorrect star ratings on google business results

Community Manager
# 6
Community Manager
Hi Dan,

Helmut sent this thread to me, and I wanted to chime in here with a response. I have sent this matter to the legal department, and they are looking into a resolution. Thanks for your patience as the team delves into this issue.

Best,
Liz
GMB Community Manager