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Wrong webpage when clicking on business link via Google search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

During a recent test search, the only search result that is indeed our website is one that takes you past the main page to a close up shot of one photo. I'm trying to figure out why the search result isn't simply taking me to the main page. Please help me fix this issue.

2 Expert replyverified_user

Wrong webpage when clicking on business link via Google search

Top Contributor
# 2
Top Contributor

Hi Amanda

 

We'll need some more information please before we can help.

 

Can you provide a screenshot of the search result, indicating the link you click on and then a shot of what happens after you click on the link?

 

Thank you.


Priya Chandra, Google My Business Top Contributor
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Re: Wrong webpage when clicking on business link via Google search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you so much for your quick reply. I went ahead and searched "double
oaks bed and breakfast." The results are seen in this screenshot

[image: Inline image 1]

The direct links are all for pages within our website, but not the main
site. In addition, the specific result I was originally writing about is
the 2nd result for our website, which links to a lightbox image, as seen
here in this screenshot:

[image: Inline image 2]

Any thoughts, words of wisdom, advice, etc.?

--
James and Amanda Keith, Proprietors
Double Oaks Bed & Breakfast
stay@double-oaks.com
336.763.9821
www.double-oaks.com

Wrong webpage when clicking on business link via Google search

Top Contributor
# 4
Top Contributor

@Amanda K

 

Neither @PriyaC not me can see any screenshots provided by you.

Please read "How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong webpage when clicking on business link via Google search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you for your help. I'm going to try this again, using your advice.

 

Here are the two screenshots of results and what happens when I click on the lightbox result. Interestingly, the image that is coming up today is different than the one that came up yesterday.Screen Shot 2016-12-04 at 8.20.41 AM.pngScreen Shot 2016-12-04 at 8.21.01 AM.png