My Business
1.6K members online now
1.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Wrong webpage when clicking on business link via Google search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

When searching for Pasadena Dance Theatre via Google search, our address appears correct, but when I click on the link to go to the webpage, it takes me to an online pharmacy selling viagra! We desperately need help fixing this situation. Were we hacked? Why does it only happen through Google? When I type the address in, it appears fine.

 

Thank you for your help.

2 Expert replyverified_user

Re: Wrong webpage when clicking on business link via Google search

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Jessica
First thing - I believe it's your site that has been hacked. Once the infection is cleaned up, upgrade to the latest version of Wordpress and look at getting some form of security for the site to help prevent further attacks.

 

You can also check in Search Console - often Google reports to webmasters if they discover a hacked site.

 

There are a few other concerns with your site, but a good wordpress person should be able to address those as well.

 

Secondly, I recommend you claim the PDT Google My Business listing. Once you have control of the page, you should be able to correct any mis-information on the page.

 


Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

Find me on · · my blog

Re: Wrong webpage when clicking on business link via Google search

[ Edited ]
Top Contributor
# 3
Top Contributor

Did some more digging for you and found this - sounds very similar
https://blog.sucuri.net/2015/01/bogus-mobile-shortcuts-plugin-injects-seo-spam.html


Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

Find me on · · my blog

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Wrong webpage when clicking on business link via Google search

Top Contributor
# 4
Top Contributor

@Jessica M

Perhaps the issue @Margaret O is guessing about is meanwhile fixed 

When I do a search for "Pasadena Dance Theatre" I get this view of your Knowledge Graph:

Screenshot 2015-12-23 at 16.44.00.png

At its right side below the headline "Pasadena Dance Theatre" there is a button "website"

CLicking the latter I get your page "http://www.pasadenadance.org/" and no hacked content:

 

Screenshot 2015-12-23 at 16.49.00.png

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong webpage when clicking on business link via Google search

Top Contributor
# 5
Top Contributor
Agreed @Helmut Geissler, the site comes up clean now, and I haven't been able to trigger the pharma like I did initially.

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

Find me on · · my blog