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Wrong phone number in GMB only on mobile

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# 1
Visitor ✭ ✭ ✭

The case is a shared office for doctors, the Google My Business is used for people finding the place, but the place has no phone number, and in the Google My Business account there is no phone number listed either. BUT still one of the doctors phone number is behind the phone icon on the listing (only on mobile) .  So he get a s...load of calls from people wanting to talk to someone else. 

How do i remove this number from the listing ?  

1. Full business name:   Lægecentret Friheden     
2. Current business address:   Idrætsvej 101 2650 Hvidovre
3. Current telephone number:      +45 36 78 98 52    
4. Google+ URL      ?   

1 Expert replyverified_user

Wrong phone number in GMB only on mobile

[ Edited ]
Top Contributor
# 2
Top Contributor

I cant confirm getting a phone number shown up at all 

 

on GMaps on my mobile comes a  fax numebr as +45 36 78 98 52  

see below:

 

Screenshot_2016-11-24-21-33-26.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong phone number in GMB only on mobile

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 

Hi Helmut 

Thanks for your help, the actual phone number does not show up, but on mobile it is there behind the small phone icon so you can click to call. I tried yesterday to delete the phone number from Google Maps, and i get a ' your edit has been published'  mail too.  Still does not work though.

 

  Fil_000.png

Wrong phone number in GMB only on mobile

Top Contributor
# 4
Top Contributor

@Thomas H

 

as told you already:

behind the phone icon it shows then "+45 36 78 98 52  Fax"

 

But since the listing is a verified listing and managed in somebodies dashboard.

How did you try removing the fax number ?

Did you try it via "suggest an edit" or did you edit it in the dashboard managing the listing for the "Lægecentret Friheden"?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile