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Wrong numbers calling extremely often

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are an interior design company and recently we had a lot of people call into our office asking for various companies. This is the list of companies that they are asking for:

 

  1. Uber
  2. Grab
  3. Lazada
  4. Thai Airways
  5. Tiger Airways 
  6. Paper Stone
  7. Sri Lankan Airlines
  8. Honestbee
  9. Tag Heuer Repair Centre
  10. Joseph Boutique
  11. Police Headquarters
  12. Reebonz
  13. Samsung 

 

This happens many times a day, and is very disruptive to our work. We had already made a call to our telcom provider and they have mentioned it is not a dummy number. They also advised us to check where the wrong callers are getting their information from. Most of them advised that it is from Google. I have called Google Adwords but they have only asked us to fill in these company names as negative keywords, which we have done, but the range of companies is far too wide for us to key in all. 

1 Expert replyverified_user

Wrong numbers calling extremely often

Top Contributor
# 2
Top Contributor

at first we need to now about what own business listing you are talking about

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ or GoogleMyBusiness URL

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Wrong numbers calling extremely often

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi,

 

 

Thank you for replying. 

1. Raw Design Consultants Pte Ltd

2. 114 Lavender St, Singapore 338729

3. 6710 4211

4. Am not sure about this, but the link as attached.

https://www.google.com.sg/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=raw%20design%20consu...

 

Please assist. 

Wrong numbers calling extremely often

[ Edited ]
Top Contributor
# 4
Top Contributor

@Sarah Y

 

I made  some digging  but to no avail

 

Will ask my fellows TC's for their opinion and possible reasons

for my own reference only:

about this thread "Wrong numbers calling extremely...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Wrong numbers calling extremely often

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi, 

 

An update from the previous post, right now we have another list of people that are calling in looking for other companies, and we have also stopped running our Google Adwords ads in case that is the issue. I'm also pretty sure that these are not prank calls as it is a different person every time. Also, we have made the effort to ask each person where they got our phone number from, and they said it is from Google, and not from the company's website. Is there anyone at Google that we can contact to resolve this issue? 

 

14. Malindo Airlines
15. Batik Airlines

16. Lion Air

17. Singapore Land office

18. AVA

19. Airasia

20. ANA Airlines

21. EZ Buy

22. Krispy Kreme

23. RSVP

24. Fairmont Hotel

25. ICA

26. Macdonalds HQ

27. Singapore Airlines

Wrong numbers calling extremely often

Top Contributor
# 6
Top Contributor

as promised I asked Google and my TC collegues - but noone has a clue

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile