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Wrong name of my business on Serbian language

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I have a problem with one my client.

Client verified business, I made Google Businiss View but we have problem on the search.

When somebody search "Brico S" and have serbian language installed, they got wrong name

of business - BRIKO SPEC. It's wrong. Right is BRICO S.

 

Here is snapshot!

http://i.imgur.com/HgN3Bmy.png

 

I'm owner on Google Business page, but there is only one name to set. I try in Google Map Maker to change this,

but i'm rejected every time by Google system.

 

BRICO S

Bulevar vojvode Stepe 40, Novi Sad 21000

021/6895 865

URL : https://plus.google.com/b/106150820685871206957/106150820685871206957/posts?gmbpt=true&pageId=106150...

 

 

Can you somehow fix this problem? Rename BRIKO SPEC into BRICO S.

 

 

 

 

 

1 Expert replyverified_user

Re: Wrong name of my business on Serbian language

Top Contributor
# 2
Top Contributor

@Goran B

I get at least three different names depending on what Userface I'm using:

 

"Брико Спец" if using hl=sr https://www.google.de/search?q=%22brico+s%22&hl=sr&ei=CV3ZV4XuIMGXsgHnwpnwBg

"Brico S d.o.o." if using hl=en https://www.google.de/search?q=%22brico+s%22&hl=en&ei=CV3ZV4XuIMGXsgHnwpnwBg

"Brico S" if usind hl=ru https://www.google.de/search?q=%22brico+s%22&hl=ru&ei=CV3ZV4XuIMGXsgHnwpnwBg

 

and yes both names "Brico S d.o.o." and "Brico S" are saved in MapMaker.

Weird: Брико Спец isn't save in MapMaker.

 

I recommend to contact business support and asking them to help you to solve this "tower of Babylon" issue.

 


The best way to contact business support:
request a call back
Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong name of my business on Serbian language

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you! I contact Google support few days ago, but there is no answer..... :(
It's weird situation.

Brico S d.o.o. is ok name. I put this name of the business.
I was hoping that this will solve the problem, but it's not.

Wrong name of my business on Serbian language

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Any help? :(

 

Wrong name of my business on Serbian language

Top Contributor
# 5
Top Contributor

@Goran B if having contacted business support you should have gotten a "case ID".

Can you share it here please?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Wrong name of my business on Serbian language

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I don't have case ID. I send 'feedback' to support on Google My Business page. And there is no answer.

Can you send/recommend me some 'report link' to report this problem to Google support?

 

Wrong name of my business on Serbian language

Top Contributor
# 7
Top Contributor

@Goran B

 

Have you tried contacting business support using the hints and links in mu above post from for weeks ago?

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile