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Wrong hotels photos on my page!

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All

 
Someone has put there own hotel photos on my business listing in google maps....how can i remove them please??
I've reported it to google but there has been no reply and these wrong photos are proving very troublesome for our business!  When you click on their photo it goes to booking.com where guests can book THEIR hotel!!
I have asked the hotel who the photo belongs to but they have not removed them and just recently they have put up another new photo!!!!  
 
Please can anyone help as soon as possible?  Is it something that booking.com can do also?
 
Thankyou!
1 Expert replyverified_user

Re: Wrong hotels photos on my page!

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Similar prolem here. Google is showing my company's profile picture that is from another hotel-webiste. In my dashboard everything is fine. I have choosen the right profile photo, but it wont be exhanged with the one I see in Google. Its so frustrating! I can find my profile picture when scrolling down between all the other pictures from Google Maps.

Can I somehow block this page?

Re: Wrong hotels photos on my page!

Top Contributor
# 3
Top Contributor

@Em J & @Sylwia P

 

you best option would likely be to talk with a specialist from GoogleSupport:

request a call back to talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong hotels photos on my page!

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thank you so much Helmut!