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Wrong business showing when searching for my wife's name

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Stephanie Levy, LICSW LLC
11225 Davenport St, Omaha, NE 68154 Suite 103
 
Hello, when I do a search of my wife's name and the word therapist or therapy after the name, on the right of the search page where the map, business information is, it shows a business that she used to work 10 years ago.
How can I get Google to show the current business where she works when I do that particular search
 
Google search example:
 
stephanie levy therapy 
stephanie levy therapist
 
Correct business showing
 
 
Incorrect business for the word Therapy and Therapist
 
 
Thanks a lot!
 
 
2 Expert replyverified_user

Re: Wrong business showing when searching for my wife's name

Top Contributor
# 2
Top Contributor
first of all:

the business of oyur wife "Stephanie Levy, LICSW LLC
11225 Davenport Street #103, Omaha, NE 68154, USA" isn't yet verified.
You should do this as soon as possible.

I btw can't get any result if searching for
"stephanie levy therapy" or "stephanie levy therapist"

Please provide better information for the outdates but appearing listing
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong business showing when searching for my wife's name

Top Contributor
# 3
Top Contributor

Hi @Daniel L

 

I cannot replicate on either searches, even adding Omaha into it.

 

I searched on .com and incognito. If you search in incognito, does it appear ?

 

Please take a screenshot.

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Wrong business showing when searching for my wife's name

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
here is the result when I do the search, the business on the right is the
wrong one. How can I change it for those 2 words? Therapy and Therapist.

I requested the verification code, hopefully I will get it soon..
Thanks a lot!

Incorrect business
[image: Inline image 1]

Correct one
[image: Inline image 2]

Re: Wrong business showing when searching for my wife's name

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
you are the second one that says can't replicate. Why is that???

Incorrect business on the right
[image: Inline image 1]

Correct one
[image: Inline image 2]

Re: Wrong business showing when searching for my wife's name

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

here is the result when I do the search, the business on the right is the
wrong one. How can I change it for those 2 words? Therapy and Therapist.

If I do the search on Incognito, nothing shows up on the right side if I put the word Therapy or Therapist...

I requested the verification code, hopefully I will get it soon..
Thanks a lot!

 

correct

Correct.jpg

 

Incorrectincorrect.jpg

Re: Wrong business showing when searching for my wife's name

Top Contributor
# 7
Top Contributor
@Daniel
we can't see oyur screen grabs

Better provide the full address of the listing you get if searching for
"stephanie levy therapy" or "stephanie levy therapist"


BTW:
How to add screen captures or similar to posts: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/How-to-add-screen-captures-or-s...
(or upload them to a public picture site - linking them to here)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong business showing when searching for my wife's name

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
that is how I added the photos...
https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=stephanie%20levy%20ther...

Let me know if that helps.

Thanks again!

Re: Wrong business showing when searching for my wife's name

Top Contributor
# 9
Top Contributor

Hi Daniel

 

stop wasting yours and our time.

your link doesn't help as it shows Tim and me this and not at all any resulting old   location of your wife.

We get this:

 

Screenshot 2016-06-30 at 17.27.49.png

 

We believe you getting it differently as we get it  as Google provide search results mostly depending on the searcher not on the searched keywords only.

so again: provide the full address of the outdated listing as apparently you get if searching for oyur wifes biz. 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong business showing when searching for my wife's name

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
I'm sorry, I'm not trying to waste your time. I'm new to all this and I'm trying to figure out why is showing for me. A client of my wife did the same search and it came out with the old business information. That is why I started researching into this.

How do I provide you with the full address?

I'm sorry again if I'm wasting your time, but I really need some help.
Thanks!