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Wrong Facebook page is linked in our Knowledge Graph. How do I change?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My company, Habana Coffee, has a Google Knowledge Graph that is great, but the old Facebook page it links to is incorrect.  It is a page that was set up years ago by a former employee, and we can't figure out how to get it removed from Facebook.  Our correct Facebook page is what we want to show up.  How can I fix this?

1 Expert replyverified_user

Re: Wrong Facebook page is linked in our Knowledge Graph. How do I change?

Top Contributor
# 2
Top Contributor

Hi @Scott E

 

1) There is no facebook profile showing in the knowledge panel

 

Habana Coffee 5410 W Roosevelt Rd   Google Search.png

 

2) you cant add a facebook profile to your business page. Google extracts and displays the information based upon information they find on your website.

 

3) i would speak to facebook about how to get access to the old facebook page and remove it

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Wrong Facebook page is linked in our Knowledge Graph. How do I change?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello i have the same problem!! my business facebookpage   is this  https://www.facebook.com/upupaepopsthebar2016/    And  google links to the Unofficial Page!!

please help!

 

Re: Wrong Facebook page is linked in our Knowledge Graph. How do I change?

[ Edited ]
Top Contributor
# 4
Top Contributor

Hi @Irini M

 

Remove the "unofficial" page from FB

 

Google will then find the "Official" one. To speed up the discovery you can post your official one within your Business Page G+. ( Post to Public )



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Wrong Facebook page is linked in our Knowledge Graph. How do I change?

Top Contributor
# 5
Top Contributor

I am closing off this to new posts. Please create a new thread for any new issues.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership