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Wrong Business showing when googling my company

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everyone,

 

When you google "Oxford Study Courses" (In the UK anyway!) it comes up with a completely different business even though my company is verified on Google My Business.

 

Any help would be appreciated.

2 Expert replyverified_user

Re: Wrong Business showing when googling my company

Top Contributor
# 2
Top Contributor

@Mike M

searching as you said 

I get the below results:

Screenshot 2016-01-21 at 12.25.27.png

 

What is wrong with them?

 

And if something is wrong or missing please specify it 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong Business showing when googling my company

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks for the reply @Helmut Geissler.

 

This is what I see:

Capture.JPG

Re: Wrong Business showing when googling my company

Top Contributor
# 4
Top Contributor

@Mike M

 

Hmm its pretty strange!

 

being tunneled via VPN to the UK I get for "Oxford Study Courses in Oxford" the same result as you - showing your competition only with  a Knowledge panel.

 

under the same condition but searching for "Oxford Study Courses near Oxford" I get both results.

 

I will ask my fellow  UK TC @Tim Capper to take a closer look also - guessing his oxfrod English is better then mine ;-)

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author Mike M
January 2016

Re: Wrong Business showing when googling my company

Top Contributor
# 5
Top Contributor

Thanks for pinging me @Helmut Geissler

 

Hi @Mike M

 

There is a very simple explanation why the Oxford Open Learning business knowledge panel is appearing for Oxford Study Courses.

 

You are telling Google this yourself.

 

You are linking to their page and NOT your own page.

 

screencapture (89).png

 

Change this link to your link :

 

https://plus.google.com/111280317927546353766/about

 

Now because this has probably been indexed across all your pages by now, it will take some time for the algo to update.

 

Suggest adding on your Contact Page : https://osc-ib.com/info/about/company-details

 

Add an embeded map also.

 

<iframe src="https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d2469.4118307764447!2d-1.266074684220634!3d51.762077979677834!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x4876c41de8be9dc7%3A0x279808debd2011b7!2sOxford+Study+Courses!5e0!3m2!1sen!2suk!4v1453394184840" width="600" height="450" frameborder="0" style="border:0" allowfullscreen></iframe>

Then once added, go to your Google search console ( webmaster tools )

 

Fetch and Render your contact page : info/about/company-details

 

Then submit to Google.

 

Hopefully by getting the contact page, with address details, the new link in the footer and the embedded map, it may switch the display in search results faster.

 

But its going to take a while to filter through Google's data centers across your pages

 

 




Tim Capper
Google My Business Top Contributor (UK) and SEO consultant at Online Ownership

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Wrong Business showing when googling my company

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thank you @Tim Capper! That explains it - I've had our IT team edit that link. I will also follow up with your other suggested changes.

 

Thanks again @Helmut Geissler

Re: Wrong Business showing when googling my company

Top Contributor
# 7
Top Contributor

Hi @Mike M

 

They added the incorrect link .... ?

 

They added this barnd page link for OSC IB Revision Courses : https://plus.google.com/101418607368557360208/posts

 

1) its a brand page, brand pages DO NOT show up in Knowledge panels

2) even if they did, its has the wrong name

 

This is the link : https://plus.google.com/111280317927546353766/about

 

And the embed .... huh, why did they use 300x150  it looks pants. People cant see it in that size, they will end up clicking thorough to maps ( nothing wrong with that ) just a bad user experience.

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Wrong Business showing when googling my company

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Thanks for the catch @Tim Capper - how long do you think it will take to update?

 

I changed the map - problem with the iFrame apparently..!

Re: Wrong Business showing when googling my company

Top Contributor
# 9
Top Contributor

Hi @Mike M

 

well your contact page was only cached with new info 2 days ago and home page today. Now that data needs to be migrated across the 7 data centers across the UK, then change the info.

 

So, that could take around 1 - 3 weeks.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Wrong Business showing when googling my company

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Thank you!