My Business
3.9K members online now
3.9K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

Wrong Business account showing (on the right side) when googling my business

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello! We have made Verified Google+ business (brand) account - Orchidya Flower Shop London. When in Google searching word "orchidya" I expect to see that account information on the right side of the window (With company name, pictures, address etc). But the problem is that our verified account does not appear. Instead of that appears different Orchidya - where does this come from and how to delete it so our verified account shows up instead of this?


Many thanks!

Here is what shows up:

Screen Shot 2016-12-16 at 13.51.09.png


But actually this should show up - this is the correct account.

I search: Orchidya Flower Shop London 42 Store Street London WC1E 7DB


And the correct info shows up!

Screen Shot 2016-12-16 at 14.30.17.png

1 Expert replyverified_user

Wrong Business account showing (on the right side) when googling my business

Top Contributor
# 2
Top Contributor




 I recommend getting in touch with GMB support via one of these options and asking for the unverified (wrong) listing to be merged with the correct listing as a duplicate:

Talk to a Specialist





Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Follow me on Twitter  |   Connect on G+  |   Read my Blog