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Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a business page that does not show the reviews tab even though it is selected as "checked" under settings. Is there a reason why it would not show? 

2 Expert replyverified_user

Re: Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Hello Shannon!

The reviews tab that shows on the page shows customers the reviews that YOU have left. So if you do not have the tab, you must not have left any reviews with that profile.

Customers can see and leave reviews for your business on the "about" tab.

Re: Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Ok, but I don't see a way on my about page for them to do that? Or do I only see it if I'm signed in?
https://plus.google.com/+Lemonleafprintsanddesign/about

Re: Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I mean, whether I visit my page signed in or not on different browsers, I don't see any way to leave a review on the about page. I'm probably just blind though.

Re: Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I think I answered my own question.... My business is online and not local. I think perhaps only reviews can be left for local business with addresses listed for Google maps? Is that correct?
Marked as Best Answer.
Solution
Accepted by topic author Shannon S
November 2015

Re: Wondering why reviews tab is not showing on my business page

Top Contributor
# 6
Top Contributor
yes

plus.google.com/+Lemonleafprintsanddesign is not a local page but a brand page.
Only local pages can get reviews
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thanks for your answer! Very much appreciated! It does seem a bit strange to me that Google doesn't think there is a reason that online companies might want to be reviewed... or that customers might not want to review them. But I guess it's just how it works.

Re: Wondering why reviews tab is not showing on my business page

Top Contributor
# 8
Top Contributor
...I guess it's just how it works. Your guess is right
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wondering why reviews tab is not showing on my business page

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Could Shannon or some member of her group create a local page?

Re: Wondering why reviews tab is not showing on my business page

Top Contributor
# 10
Top Contributor
Hi Erica

Nice thought, but ...

Local business pages, are just that: actual physical local businesses that people can make in person contact with during stated business hours.

If you are online only, you can only create a brand page.



Tim Capper, Google My Business Top Contributor
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